BA210: Intro to Business Process Modeling



Course Preview

Business process modeling is a key element of the Business Analyst's toolbox, but how well do you know it?

This intermediate-level course explores business process management methodologies (focusing on Lean Six Sigma); shows you how to leverage flowcharts, UML and BPMN for analysis; and brings it all together with an airport case study.




Foundational knowledge of business analysis, such as can be gained from BA101.

No technical background required.

Course Content


1. Introduction

2. Business Process

  • Business Processes
  • Business Process Management
  • Business Process Lifecycle
  • BPM Methodologies

3. Business Process Modeling

  • Swim Lane Flowcharts
  • UML Activity Diagram
  • BPMN Business Process Diagram

4. Scenario (using Lean Six Sigma)

  • Define
  • Measure
  • Analyze
  • Improve
  • Control

5. Conclusion