BA202: Working with Use Cases



Course Preview

Use cases are one of the most commonly used techniques for analyzing and modeling systems and business processes.  They are a core component of every Business Analyst's toolbox.

This course will give you everything you need to know to get up and running with this powerful methodology of analysis.

The course consists of four lectures plus a case study.  It should take no longer than two hours to complete.

Students will be able to download a use case template for their own personal or business use.



Foundational knowledge of business analysis, such as can be gained from BA101.

Some knowledge of business process helpful, but not required.

No technical background required.

Course Content


1. Introduction

2. Use Case Structure

3. Misuse Cases

4. Modeling with Diagrams

5. Scenario